Faults and damage

All guides

3 guides

• Faults and damage

  Cracked laptop screen: repair it or sell it as it is

  Whether a screen repair pays for itself before you sell, which marks make a laptop Faulty on our form, and how to protect the screen and your files meanwhile.

  4 min read

• Faults and damage

  Spilled water on a laptop: what to do in the first minutes

  The steps to take in the first minutes after a spill, why sugary drinks are worse than water, and why a laptop that dries out and works again is still Faulty.

  4 min read

• Faults and damage

  Laptop won’t turn on? What to check first

  Four checks in the order worth doing them, the HP and Dell steps their own support pages give, and what a laptop that still won't start is worth to us.

  5 min read