Laptop guides

What a laptop is worth and why, how to get it ready to sell, and what to do when it breaks. Search the guides or pick a topic.

All guides

9 guides

  • Selling and value

    Where to sell a laptop in the UK: the options compared

    Currys trade-in, musicMagpie, CeX, Back Market, a private sale and us, compared on how you're paid, how fast, and which of them take a broken laptop.

    4 min read

  • Faults and damage

    Cracked laptop screen: repair it or sell it as it is

    Whether a screen repair pays for itself before you sell, which marks make a laptop Faulty on our form, and how to protect the screen and your files meanwhile.

    4 min read

  • Faults and damage

    Spilled water on a laptop: what to do in the first minutes

    The steps to take in the first minutes after a spill, why sugary drinks are worse than water, and why a laptop that dries out and works again is still Faulty.

    4 min read

  • Getting ready to sell

    How to wipe a laptop before you sell it

    The steps to wipe a Windows 11 or Windows 10 laptop before it goes: what to sort out first, which reset to pick, and the switch that cleans the drive.

    4 min read

  • Selling and value

    How long do laptops last, and when to sell one

    Batteries, hinges, keyboards and fans wear out, but the processor and Windows support end a laptop's life sooner. Here's what to watch, and when selling makes sense.

    4 min read

  • Selling and value

    What to do with an old laptop

    Four things to do with an old laptop, in the order we'd try them: sell it, pass it on, keep it as a spare, or recycle it. Wipe it first either way.

    4 min read

  • Faults and damage

    Laptop won’t turn on? What to check first

    Four checks in the order worth doing them, the HP and Dell steps their own support pages give, and what a laptop that still won't start is worth to us.

    5 min read

  • Laptop care

    Why is my laptop so slow? Checks, fixes and upgrades

    How to find what's slowing a laptop down in Task Manager, six fixes in the order worth trying them, the upgrades that make a difference, and when the processor is the limit.

    5 min read

  • Laptop care

    How to make your laptop battery last longer

    Even though you can do practically anything on a laptop, they tend to become slaves to the mains. Constant connection to a power supply may mean that your…

    2 min read

About these guides

We buy and test used Windows laptops every day. These guides answer the questions sellers ask us most: how to wipe a laptop before you sell it, how long a laptop lasts, and what to do with one that won't turn on, has a cracked screen or has had water spilled on it.

To see what yours is worth, check typical prices or get an instant quote. Broken laptops are welcome: see we buy broken laptops.

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